New Service at Queen Elizabeth University Hospital
07 June 2017
An innovative new service for Deaf patients is currently available in the Queen Elizabeth University Hospital.
British Sign Language (BSL) Online interpreting means that Deaf patients are able to communicate with staff while waiting for a face to face interpreter to arrive. The service, available in the QEUH Accident & Emergency Department and the Support & Information Service, is already having a significant impact on the experience of Deaf patients, particularly with regard to unplanned visits.
The online service means that staff can quickly link up to an interpreter at any time - 24 hours a day, 7 days a week - and communicate with their patient. It can also be used during hospital stays, when an interpreter is not always present. Patients can use the service to communicate with staff and with family members at home, helping to reduce the feeling of isolation.
If you would like to access the online service contact the Support & Information Service on 452 2387
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